Now that students have received their Chromebooks for the 2025–26 school year, please take a moment to talk with your child about the importance of taking care of these devices and the responsibilities that come with them.

Chromebook care reminders

Please help reinforce these important habits for keeping Chromebooks safe:

  • Always keep track of the Chromebook and charger

  • Hold the Chromebook with two hands and the lid closed when walking

  • Make sure there is nothing on the keyboard before closing the lid

  • Place the Chromebook securely in a backpack when traveling

  • Set the backpack down gently if the Chromebook is inside

  • Keep food and drinks away to prevent spills

  • Never leave the Chromebook in a vehicle overnight

  • Avoid placing heavy objects on top of the Chromebook

  • Avoid picking pieces off of the Chromebook

When there is a problem with a Chromebook

If your student’s device becomes lost, damaged or stops working:

  • They should ask a staff member for a pass to visit the service desk. Service desk hours and locations vary at each secondary school.

  • The service desk technician will assess the issue. If it can’t be fixed right away, the device may be collected for repair.

  • Replacement Chromebooks will be provided in cases of accidental damage. A school administrator will determine next steps in the case of loss or non-accidental damage.

  • Elementary students should tell their teacher and follow school procedures.

Chromebooks are provided at no cost to families. However, fees may be charged for devices that are lost or for non-accidental damage. Please talk with your student about the importance of treating their Chromebook with care and using it responsibly both at school and at home.